customer service/emergencies
call (860) 824-0850

About the Housatonic RailroadThe original Housatonic Railroad was chartered in 1836 and was acquired by the New York, New Haven & Hartford Railroad in 1892. Outside Canaan, 12/63At that time, the railroad was 175 miles long, with 60 passenger depots. The last passenger train ran on April 30, 1971. The railroad was then land-banked until 1983 when the line from… More
The Housatonic Railroad SystemHousatonic Railroad is a freight railroad that connects to the national rail system through CSX Transportation at Pittsfield, MA. Aerial view of our trainsOur inbound cars are last classified at CSXT’s Selkirk, NY classification yard and are transported by a road train to Pittsfield seven days a week. The outbound cars are picked up by the returning CSX road train from… More
Contact the Housatonic RailroadUse this link to reach all of our offices, including mailing addresses, phone numbers, as well as email contact information. Our customer service office can be reached at 860-824-0850, but our other offices include legal, Meet the new Budd trainmarketing, accounting, real estate, and finance. There is also our operations center and our bulk distribution… More
The Housatonic Railroad SystemAerial view of our trainsIn this section you will find all of our recent news releases, service updates, as well as any other information of which we think you should be advised. There is a mechanism to be automatically notified when we post a service announcement or press release, and of course, if there is breaking news, you will find it here, first… More